About Us

Snappy Chef has been providing South Africa with a Cheaper- Faster- Safer way of cooking for many years now.

Who are we..?

Snappy Chef has been providing South African with a Cheaper- Faster- Safer way of cooking for many years now. Opening mid-2010, with a very small range of appliances & cookware and a small team, we have grown considerably since then. Our current offering spans more than 50 high quality products, catering to diverse market segments from 4 dedicated locations in Southern Africa. Our market presence has also increase exponentially, with over 400 retail outlets now stocking our range, and our online store being more accessible & informative than ever.

Snappy Chef is the largest importer of induction appliances in Southern Africa, making us the leaders in our field- and this can clearly be seen in our national retail footprint and the size of our product range, which ranges from portable stoves for the outdoor lovers to normal household stoves as well as commercial stoves for restaurants, guesthouses and more.

Our Vision:

Our primary aim over the next ten years is to establish Snappy Chef as the undisputed Leaders in Induction Appliances and Cookware by offering quality products at affordable prices with outstanding customer service. This means being the best, not necessarily the biggest.

Our Mission:

By our customers in terms of value, range and quality of service we provide

  • By our Franchisees in terms of the profit and ongoing support
  • By our employees in terms of remuneration, condition of work, training and employment opportunity
  • By our suppliers in terms of fair and mutually profitable dealings and their willingness to develop their business with ours
  • Our product philosophy is to provide top quality products at affordable prices
  • Our people philosophy- staff, customers and suppliers – maintenance of honesty and integrity in all our dealings, and a consistent high standard of business conduct and ethics
Thus, Snappy Chef strives to provide the best possible product and service to more people, in a better way.

What our patrons say…

Once again Thank you for the excellent service. I have mentioned to a few friends about your good service.

Ted M

This message is to say thank you for your phenomenal service

I logged a whatsapp fault on our traveller stove with a list of issues I wanted to be addressed.  The stove was picked up the same day by the courier and returned 2 days later – new fan and cracked glass top replaced.  Only charge was the courier fee.

Simple, efficient and effective service no hassles good communication via whatsapp.

I am so impressed

Thank you Snappy chef – your excellent service is recognised and appreciated.

Kind regards

-Bridget H

Dear Philip, thanks you so very much for such an amazing service from Snappy Chef. I now regard Snappy Chen as the best company in South Africa.

I am most satisfied and duely assembled the new parts to my kettle with outstanding results. You will never say it is an old kettle. Looks absolutely new.

Being a retired Mercedes Benz assy plant here in East London Technical Quality  engineer, you can imagine how particular I am to detail and confirm every thing fitted beautifully first time.

Thanks again for outstanding service.

Mike & Myrtle B

Just wanted to thank you for your excellent service in sorting out our Snappy Chef so quickly and without challenge.

Service like this is unusual and we really appreciate it.

Laurie R

I need to commend you on your excellent service. It is refreshing to have support like this. Well done!!!

André L, Caterware Connection

Thank you for your excellent service.

I am really impressed.

Anita M

Hi Philip,

Aan jou en jou span wil ek my uiterste waardering uitspreek vir die vriendelike en  puik diens met die herstel van ons Snappy Chef asook om dit tuis afgelewer te kry. Sulke diens sien mens baie min.

Baie dankie.

Groete

Frank v W

My Snappy Chef arrived in good order and appears to be functioning 100%. Thank you for the prompt and efficient service I received – very uncommon in South Africa!

We do more than 90% of our cooking on the Snappy Chef and, given its virtues, fail to understand why every home does not have one.

Albie v d V

Upon reporting the problem I had reservation about the service that I would receive as numerous companies have little or no support at all.

I have 7 different pots which are excellent and the kettle was a disappointment due to the leak.

I can sincerely recommend Snappy Chef as the service received regarding the repair to the kettle (repairing the “petrol gauge” water indicator) and the leak.

Thank you for an exceptional after sales service.

Regards

John B

Developments

Snappy Chef is fast becoming the ‘go-to’ when it comes to affordable, efficient & economically viable cooking solutions. Our biggest clients include developers of student accommodation and retirement villages. Using our appliances provides for safe cooking, while keeping the rising costs of electricity at bay.

Read more…

Food & Hospitality

Partnering with the South African Chefs Association, Snappy Chef is the preferred choice of many a chef, restaurant & food chain. By providing appliances that can heat-up fast, is simple to use, and save electricity, it’s easy to understand why our brand is favoured in commercial kitchens, restaurants & food services everywhere.

Read more…

Leisure

Recognising the need for savings & speed even when our customers are not home, a big chunk of our cookware & appliance range have been designed with traveling & leisure in mind. Not only are our safe-to-store-even-after-use appliances widely employed by caravaners & campers, more and more guesthouses & lodges are providing their patrons with the easy convenience of induction.

Lifestyle

We do not consider efficiency, comfort & elegance something you have or strive for, but rather a lifestyle- and this is incorporated in all our products. While others think Snappy Chef the brand, we dream Snappy Chef the Lifestyle– and this is what we offer all our patrons, whether a new user of our appliances or a long-time friend that can no longer imagine life without our goods.

“We promise our customers the highest quality of goods & services- and challenge them to keep us to this standard.”