We’d love to assist with any questions you have, however- we’re not yet sure what you’d like to know…
For now we’ve answered a few of the more common questions we’ve been asked before.
– Which are the best setting to use.
Medium Simmer P3
General Cooking P4 – P5
Very High Heat P7 – P9
Boiling a Kettle P9
– I received an E0 error. Why..?
The E0 error will be displayed if you have either incorrect cookware, or no cookware on your induction stove.
As the induction stove creates a magnetic field, by which the cookware is heated, it will not start working until the correct cookware is placed on the stove top.
– My stove displays E5 after cooking for a while. What does this mean..?
Should the temp reach critical, the point where actual damage can be done to the appliance or your cookware,
the stove will go into error mode, and cooldown (you’ll note the fan remains working).
Caution is advised when trying this, as the coins will become extremely hot, and should not be touched until properly cooled.
– Can the Snappy Chef cookware be used on other types of stoves..?
Most certainly. Our cookware (all ranges) are made for normal kitchen use, on either Electric, Gas or Induction Stoves.
In addition to this, all cookware without plastic knobs or plastic handles can be used in the oven, upto 180°C.
– Can our kettles be used on gas..?
Yes, however we do not recommend using the coloured kettles on gas, as they might discolour due to the heat from the open flame.
In this case, we suggest getting either of our silver kettles.
– How long does delivery take on weborders..?
We make use of 3rd party courier services to deliver our goodies.
While delivery normally takes place within 24 hours after being shipped from us, it might take upto 4 working days to complete delivery.
Read more on our Delivery Policy here…